At Parrots Home, we take the health and well-being of our parrots seriously. We strive to provide you with happy, healthy, and well-socialized birds. To ensure your satisfaction, we offer the following Health Guarantee:

1. Health Certificate & Initial Check-up

• All our parrots undergo a thorough health check by a certified avian veterinarian before being shipped or picked up.
• A health certificate will be provided upon request.

2. 7-Day Health Guarantee

• We guarantee that your parrot will be free from any life-threatening illnesses for seven (7) days from the date of arrival.
• If any health concerns arise within this period, you must contact us immediately with a veterinarian’s report.

3. Long-Term Health Commitment

• We ensure that our parrots are free from genetic disorders for up to one year from the date of purchase.
• If a genetic defect is confirmed by a licensed avian veterinarian, we will offer a replacement parrot of the same breed and value.

4. Buyer’s Responsibility

To keep this health guarantee valid, the buyer must:

• Take the parrot for a health check within 48 hours of arrival.
• Provide a proper diet, clean living conditions, and adequate veterinary care.
• Not expose the parrot to other birds immediately after arrival to prevent cross-contamination.

5. Exclusions from Guarantee

This guarantee does not cover:

• Any injuries or accidents after the parrot has left our care.
• Illnesses caused by improper care, environmental factors, or negligence.
• Treatable conditions such as mites, stress-related symptoms, or minor infections.

6. Refund & Replacement Policy

• If a licensed avian vet confirms a serious health issue within the guarantee period, we will offer a replacement parrot or store credit.
• Refunds are considered on a case-by-case basis and do not include shipping costs.

7. Contact & Support

If you have any concerns about your parrot’s health, please reach out to us immediately. We are here to support you and ensure the well-being of your new feathered friend.